Mommy Deal of the Day

A Hairy Situation

Welcome to Chili's, would you like some hair with your mac n cheese today? Not only did we wait almost 20 minutes to order, when we did our food... it had hair in it!! Eeewwww! As if that wasn't bad enough... she forgot to put the order in for Charles' and my food. But, that's ok... after the hair, I wasn't very hungry anyway!   (Mistakes happen... a simple apology would've been nice.) So, the manager comes over. We explain to him what happened. He apologized, walked away, and never came back! A couple minutes later, the waitress comes over..…

Review Overview

Friendliness
Cleanliness

Summary : Do Not Recommend. Service was awful.

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Welcome to Chili’s, would you like some hair with your mac n cheese today?

Not only did we wait almost 20 minutes to order, when we did our food… it had hair in it!! Eeewwww!

As if that wasn’t bad enough… she forgot to put the order in for Charles’ and my food. But, that’s ok… after the hair, I wasn’t very hungry anyway!   (Mistakes happen… a simple apology would’ve been nice.)

So, the manager comes over. We explain to him what happened. He apologized, walked away, and never came back!

A couple minutes later, the waitress comes over.. rudely sets the bill down and walks away. They did take the hairy kids meal off of the tab… but the service was awful, and we definitely won’t go back.

On a high note… the bartender was very nice. And, IF you sit in the bar, they do have great happy hour specials. They also have really cool tablets to keep the kiddos busy while waiting (the very long wait in our case) for their food!

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